Frequently Asked Questions

Everything you need to know about our authentic Chikankari collections.

Are your products authentic Lucknawi Chikankari?

Yes, every garment at Hayat's Lucknowi is handcrafted by skilled artisans in Lucknow, India, using traditional hand-embroidery techniques passed down through generations.

How should I care for my hand-embroidered garments?

To preserve the delicate hand-embroidery, we recommend dry cleaning only for all our products. Avoid direct sunlight when drying and use a low-heat iron on the reverse side.

Do you offer international shipping?

Yes, we ship our ethnic wear globally. Shipping costs and delivery timelines vary based on your location and are calculated at checkout.

What is your return and exchange policy?

We offer a 7-day return policy for unused items with original tags. Please note that customized or altered garments are not eligible for returns or exchanges.

How do I choose the right size?

Each product page features a detailed size guide. Since our garments are handcrafted, we recommend checking the 'Garment Measurements' specifically to ensure a perfect fit.

Can I request a custom design or color?

We do take custom orders for bridal and bulk requirements. Please contact our support team via WhatsApp or email to discuss your specific design needs.